FAQ
Frequently Asked Questions
To make your shopping experience seamless and address your concerns, we’ve compiled answers to some of our most commonly asked questions below!
Q: Are your skincare products suitable for all skin types?
A: Yes! Our skincare products are formulated with all skin types in mind. We prioritize gentle, effective ingredients to cater to various skin concerns. If you have specific questions about a product, feel free to reach out!
Q: How long before I see results with your skincare products?
A: Results can vary based on factors such as consistency and your unique skin type. Most of our customers notice visible improvements within 14 days of consistent use!
Q: Are your products handmade?
A: Yes! All MaryIda Skincare products are handmade using high-quality, cruelty-free, vegan, and chemical-free ingredients. Every product is crafted with love and care.
Q: Where can I find a list of ingredients?
A: All product ingredients are transparently listed on our website for your convenience.
Q: Can I get a refund?
A: We offer refunds only if your order has not yet been shipped. Typically, you’ll have about 12-24 hours after placing your order to cancel. Due to the hygienic nature of our products, we cannot accept returns or exchanges.
Q: How long will it take to receive my products?
A: Our processing time is 5-7 business days (excluding weekends and holidays). Once your order has been processed, it will ship based on your selected shipping method:
- First Class: 3-5 business days
- Priority: 1-2 business days
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Q: Can I get a refund?
A: We offer refunds only if your order has not yet been shipped. Typically, you’ll have about 12-24 hours after placing your order to cancel. Due to the hygienic nature of our products, we cannot accept returns or exchanges.
Still have questions?
Contact us!- Phone: 470.894.6219
- Email: maryidabeauty@gmail.com
Please allow 24 hours (1 business day) for a response.